Replacing a Faulty Hikvision PoE Connector
Replacing a Faulty Hikvision PoE Connector ​Recently we've had a few customers who have experienced some issues with the PoE connectors on the pigtail of their Hikvision device that has caused it to...
View ArticleSub Stream frame rate and performance with iVMS
Hi, I setup some cameras and did not really pay attention to the audio/video sub-stream settings. We are using a older PC to run iVMS 4200 lite. I have some newbie questions I am hoping somebody could...
View ArticleNo longer connecting to HikVision/iVMS after router change
Hi all I've got a 3 camera set up with a DS7604NI-K1 NVR. I've changed my router from an Asus to a Ubiquiti and connected everything back up. No longer able to connect to my camera system on iVMS or...
View ArticleIs port 8000 required for email notifications?
I've had my 7608 setup and running fine for about two weeks. Email notifications were working just fine, and I opened the correct ports on my router. Due to several illegal login attempts, I closed all...
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HikVision NVR "Invalid encryption key" error message
Updated 26th November to clarify setting and use of encryption key / verification code. Seen as a pop-up at the bottom right screen corner in your browser when trying to access a video stream from a...
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Small metal Washer found whilst disassembling a 2385
As I was installing an SD card into my turret 2385 I have found this washer type thing, where about does it go? Thanks!
View ArticleUnable to playback recordings from Nvr
Hi, Am a newbie here, having some trouble with playback from my nvr, I've listed the details below. My problem is I can playback the videos off both my cameras up until sunrise then I just keep getting...
View ArticleNew router
iVMS 4200 Had a new router last week, camera working fine on the tv and laptops but can't seem to get it working on my mobile, I've added new router network name in WiFi settings and put in the...
View ArticleNVR Adding extra Admin accounts
HI I have a few NVR's DS7716NI, D9632NI. I can create new users but not as Admin. Is there a way to do this? I have the option when I create a user to set as an operator or User
View ArticleNVR CCTV
Hi all, After realising that setting up a NVR system would be so much easier for me vs DVR. i have chosen to go down this route. I require potentially 3 bullet cams (or 4 ) and maybe a dome (but i am...
View ArticleUnable to do 50fps on the DS-2CD4025
Hello to all at the Forum, I have 2 network cameras DS-2CD4025FWD-(A)(P) connected to a NVR model DS-7604NI-E1/4P/A. I use the system for animal observation and I have been using 25fps, but I would...
View ArticleHikvision "Device is Offline"
Morning all! I am using Hikvision DVR with 8 Dome cameras, i can view all the cameras on the desktop client of IVMS but on my phone it states "Device is Offline" any ideas how i can fix? The IP...
View ArticleThe latest version of Hikvision's iVMS-4200 software for Windows V2.8.2.2 -...
The latest version of Hikvision's iVMS-4200 software for Windows (version V2.8.2.2) can be downloaded here: Hikvision's European portal - DOWNLOAD EU PORTAL Hikvision's UK portal - HIKVISION UK PORTAL...
View ArticleHikvision camera down after New Router installed
Hello, I'm hoping someone can help. I had 3 Hikvision cameras and an NVR installed in October last year. Everything has been working great until we upgraded the routers yesterday to a Whole Home Mesh...
View ArticleHikvision DS7216HWI-SH DVR Boot issues
I have been trying to sort out boot issues on the above DVR, which I got hold of to try and fix. I've never had it working although it has worked well in the past. It boots to the Hikvision "Embedded...
View ArticleStrange max bit rate issue
I've got four 2355's all on the latest firmware running 265+. When looking under "configuration" and "video/audio" from a web interface, two of the cams have a max bit rate automatically set at 4096,...
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Setup motion recording on DS-2CD2646G1-IZ(S) setup help? Different than other...
Hi, First, I am a bit of a Hik newbie so maybe it is my lack of experience that is the real problem . I have the above camera and was pulling my hair out trying to get the motion recording to work. I...
View Articleauthentication
My Hikvision records to the NVR for about three or four days, and then the NVR stops recording and asks for authentication. I then re-enter the camera's password, the NVR recognises it, and it starts...
View ArticleDS-KB6003-WIP door bell keeps going off line
I have the above door bell connected to my home WIFI mesh network setup, its a BT HH6 meshed to 3 Devolo Powerline 1200AC WIFI nodes (both 2.4 &5 Ghz channels are set to auto). The signal is very...
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