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Higher quality playback

I have my DS-2CD2355FWD-I 's recording at a high quality. When I go to Playback under the web interface (IE11) the video seems to be fairly low quality, for example, I cannot identify a person's face...

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Exporting Video - exports lots of single files

Hello I am trying to export a 2 hour period, I am fine with the export process but when I get there is separates all the clips out in to 10 second clips rather than the full 2 hours - apparently it's...

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HikVision - Top Thirty Tips

My top thirty tips for choosing and using HikVision products: Our recommended and bestselling camera is the HikVision 8MP turret camera - see also our HikVision 2385 turret camera review. We love...

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Please update your firmware to the latest available version

I'm making this plea again, because every day we continue to get calls and enquiries about "odd" issues, features "not working", cameras "gone faulty", cameras that have "gone offline", no longer being...

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The latest version of iVMS-4200 V2.7.2.7

A new version of Hikvision's iVMS-4200 software has just been brought to my attention (dated October 17th 2018). It's available here at Hikvision's website: SearchContent - Hikvision Click on Downloads...

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Hikvision iVMS-4200 v2.7.1.4

Update 23-10-18 - now superseded by a newer version V2.7.2.7, details here: The latest version of iVMS-4200 V2.7.2.7 There's a new version of iVMS-4200 available here at HikVision's website: Client...

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IVMS-4200 Software Update 2.7.2.7 Windows Version

I have just updated to the new version 2.7.2.7 which seems to work fine apart from the fact that on "Remote Playback" I can now only view back to midnight last night i.e. recording from previous days...

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Hi Watch Help

Hello everyone , Hopefully one of you knowledgeable experts will be able to help me out with this issue. I bought 2 hiwatch IP d140 dome camerras and an NVR to go with them a few months ago. I got...

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Hikvision HiWatch firmware update

Mom having the same issue as everyone else Got a hiwatch ipc-d120 But don’t seem to be able to find the correct firmware

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[Tutorial] Using a Hikvision NVR's "Virtual Host" Feature

Using a Hikvision NVR's "Virtual Host" Feature​One of the most successful selling points of a Hikvision NVR to many small-setup customers is the "Plug and Play" functionality that simplifies the setup...

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Can camera record video on motion detect?

I’ve been hesitating posting a request for help in doing something. Up till now I’ve gotten everything except remote access (And That is out of my hands) going from the user guide, or browsing the web....

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Hikvision default password

Hikvision cameras and NVRs have not had a default password for some years now. Hikvision force you to set a unique and strong password when your first activate your camera or recorder. This is the...

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Hikvision App

Hikvision's standard App for use with their security cameras and recorders is called Hik-Connect. It is available for both Android and Apple's IOS based mobile devices, from the usual App stores. For...

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Hikvision cctv dvr keeps turning off

Hi got a hikvision DS-7604NI-SE_P dvr turning off it's self then back on some time it's comes back on but this morning it was 30 minus before it came back on I have done a firmware update any idea's...

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Hikvision IP turret cameras connected to Hikvision NVR in Remote location

Hi people. I need to find a cost effective way of connecting 3 Hikvision 8MP DS-2CD2383G0-I cameras wirelessly to a Hikvision DS-7680NI-K2/8P NVR in a remote location. The NVR ( and building it is in )...

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Which HIK turret cam - 3MP or 5MP?

Looking at upgrading my outdoor home cameras, as I am having a lot of trouble with sipiders on my current bullet cams. So I have narrowed it down to two (I think) turret cams, the DS-2CD2335FWD and the...

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Apple Safari 12 and Hikvision cameras

Apple have just released an update to their Safari browser - V12.0 First reports are coming in that with this version of Safari it is no longer possible to view Live Video from your Hikvision cameras....

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Email alert pre-event

Topology: DS-7604NI-K1-4P - v3.4.98 3 x DS-2C2355FWD-1 -v5.5.61 1 x DS-2CD2555FWD-IS v5.5.61 I have successfully set up email notifications directly from the cameras and received the three captures for...

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Hikvision Poor image quality after firmware upgrade of cameras and NVR

Hi. I recently updated my firmware for my NVR 7DS-7608NI-E2 / 8P/A to firmware V3.4.98 build 171121 with cameras DS-2CD2142FW-IS and DS-2CD2542FWD-IS firmware V5.5.53 build 180730. I also have...

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DS-7608NI-K2/8P looses connections to cameras

I have a Hikvision DS-7608NI-K2/8P NVR with three Hikvision cameras attached (Hikvision IPC-D140 4mm 4MP CMOS Outdoor IP Network CCTV Dome Cameras). Intermittently the NVR will drop one or more of the...

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