How to fix a Hikvision camera factory resetting whenever it reboots
How to fix a Hikvision camera factory resetting whenever it reboots ​In the last couple of years, we've seen a long-standing issue with a very small number of Hikvision cameras which causes them to...
View ArticleHow to set up Hikvision ANPR
How to Set Up Hikvision ANPR ​As Hikvision continue to make what was once very specialist and expensive much more accessible in both cost and user-friendliness, we've been fielding far more enquiries...
View ArticleCan't connect to NVR
Hi all, I setup my Hikvision system a few years back and now have a mix of UK and CH cameras with a UK NVR. After having lots of issues over time of running old firmware I thought I'd go through the...
View ArticleClik here to view.
New version 4 Firmware for HikVision NVRs
HikVision have released new V4 firmware for some NVR ranges today. It's a big change to your user interface, so you might want to set some time aside (and maybe wait a few days for feedback from the...
View ArticleHow to Reset a HikVision IP camera using the pushbutton
Firstly, has your camera got a pushbutton for resetting it? It's a pretty reliable rule of thumb that if your camera has a memory card slot it will also have a reset pushbutton (often located adjacent...
View ArticleDS-7716NI-I4/16P - Backup to NAS
Hi Guys I have a HikVision NVR that runs with 24tb across 4 drives, I want to backup the previous day's recordings to a NAS so that if there are any issues with the drives I have a backup. I can't seem...
View ArticleYet another plea for help from an Hikvison iVMS-4200/IpCam noob
Hi folks, I'm 'transitioning' from an elderly AvTech analogue DVR/camera setup that has run without hitch for several years - to an IpCam system. I just want to try and recreate what AvTech DVR gave...
View ArticleClik here to view.
Virtual Host on the HikVision DS-7604NI-K1-4P NVR?
I've been asked whether the HikVision 7604 NVR has the Virtual Host feature. Yes it does: This unit was running V3.4.96 firmware
View ArticleHow to connect a Hikvision camera to a Synology NAS
Hi all, Recently we've come across this very helpful document produced by Hikvision US that details how to mount a camera to record to a Synology NAS via both the NFS and CIFS mounting options. It...
View ArticleNVR Firmware 3.1, 3.2, and 3.3
Hi My NVR (DS-7608NI-E2/8P) is running V3.0.10build 141126, and I wanted to upgrade the firmware. I've read that I need to upgrade in increments, e.g. 3.1 > 3.2 > 3.3 however I can't find any of...
View Article'The user is locked' error on camera
One of my cameras (DS-2CD2332 v5.2.0 build 140721) went offline over the weekend, on looking in to the issue I've discovered that I can't connect to the camera. The camera has a static IP and is on the...
View ArticleClik here to view.
HikVision Camera Line Crossing Sensitivity
Anyone know if the length or position of a line has any baring on it's sensitivity? Finding one of my setups is more reliable in one direction than the other, despite it being set at A<->B. The...
View ArticleFirmware upgrade (odd) issue
I am trying to upgrade my Hikvision PTZ Dome camera but it seems to brick my camera! as a result the camera shows unreachable/offline in SADP. I have tried the following procedures and the outcome is...
View ArticleWhen we ask you for a screenshot ...
When we ask you for a screenshot, it is not a delaying tactic. When we ask you for a screenshot, we are not trying to fob you off. When we ask you for a screenshot, we are trying to get information, so...
View ArticlePlease update your firmware to the latest available version
I'm making this plea again, because every day we continue to get calls and enquiries about "odd" issues, features "not working", cameras "gone faulty", cameras that have "gone offline", no longer being...
View ArticleHik-Vision connects via mobile app but not via Web Browser?
Hi, Don't know if this is a simple fix, but I am able to connect remotely to my NVR using the Hik-Vision app. However, when I use a web browser to connect to the NVR, I can successfully log into my...
View ArticleHikVision Firmware updates - backdoor exploit fully disclosed
It is very important to keep your camera and/or NVR firmware up-to-date. The below link leads to a recent full disclosure of a weakness found in the firmware of HikVision devices. The weakness was...
View Articledo I have any options
I am a installer who wants to get ahead , I have a contract with a company who picked up the HikVision product so I went to eBay and purchased one form a company that assured me he was a distributor...
View ArticleCapture Parameters?
Hi all, Hoping someone could share some insight on what exactly the capture settings are within the schedule storage options? I'd like my cameras to essentially 'record' full time, but only save to...
View ArticleUnable to playback recordings from Nvr
Hi, Am a newbie here, having some trouble with playback from my nvr, I've listed the details below. My problem is I can playback the videos off both my cameras up until sunrise then I just keep getting...
View Article