ProControl+ not playing event videos
Hi all, First post on the forum, hopefully someone can solve my issue! I have a DS-7204HUHI-K1 DVR with 2 x 5MP Hikvision cameras. These were installed by a friend of a friend a while back and...
View ArticleHikvision NVR with Acti cameras
Hi we are looking at upgrading our CCTV system to something like a DS-9600NI-I8 SERIES NVR Currently we have a couple of PC's running 16 cameras each with Windows 7 and Acti NVR3 My concern is how well...
View ArticleDS-2CD2386G2-IU Not recording pictures
Set up the same as DS-2CD2085FWD-I DS-2CD2185FWD-I It records video to the SD Card but no pictures ?? (the test to the FTP server works but no pictures) Any suggestions please? Thanks Dave.
View ArticleWhat App(s) are people using?
What’s apps are people using on their smartphones? I see several in the App Store. Hik-Connect and iVMS 4500 Lite along with a several more (iPhone user here) What are people finding the pro and cons...
View ArticleFreezing when not on wifi
Hello, I have noticed that when using the app and not connected to the same LAN that the DVR is on the live view freezes after a couple of seconds. The app doesn't freeze just the live view from each...
View ArticleDS-KD8003-IME1 door open /door closed schedule?
Hello everyone ,. I want to know is it possible to set up in Access control section in IVMS 4200 - Door open/Door closed schedules on DS-KD8003-IME1 ? I need to make entrance door to be open at...
View ArticleHIKVISION Cameras being turned off ?
I wonder if I am alone with this problem or if others are have the same problem , From past experience when they do a firmware update and you dont update they turn off my number 7 camera and you need...
View ArticleHik-Connect Failed to Search the Video
Hi All, Can anyone help me i am always getting the message "Failed to Search the Video" when i try and watch back the motion detection on my iPhone. I am getting this message when i use Wifi or 4G. It...
View ArticleHow to improve night vision on my DS-2CD2135FWD-I camera?
Yesterday I installed a Hikvision NVR and camera yesterday to replace a very old Swann system. I only needed one camera and bought the following second hand. Hikvision DS-7604NI-E1/4P/A NVR and...
View ArticleNo Playback menu in camera web interface
Hello! Please help me with strange problem: there is no Playback menu in camera web interface. How can I turn it on? Camera: DS-2CD2085G1-I DS-2CD2085G1-I|Pro Series (EasyIP)|Hikvision Latest firmware....
View ArticleNo main stream
DS-7604NI-K1(B) DS-2CD2385G1-I DS-2CD2365G1-I Everything is working fine except I randomly lose view of the main stream on both camerasat the same time. Using the Hik-Connect app, the main stream loads...
View ArticleRandomly losing the main stream from my Hikvision IP cameras?
DS-7604NI-K1(B) DS-2CD2385G1-I DS-2CD2365G1-I Everything is working fine except I randomly lose view of the main stream on both camerasat the same time. Using the Hik-Connect app, the main stream loads...
View ArticlePOE Acusense with siren and light
Hi, I am considering purchasing DS-2CD2346G2-ISU/SL, but have a couple of questions. I do not want the siren (or light) to be active during the day, but will want it on during the evening. Therefore,...
View ArticleHow to Set up the Hikvision 2nd Generation Modular Intercom
We get asked a lot of questions by people looking to buy or who have already bought Hikvision’s 2nd Gen modular Intercom solution and for a long time, we have had to take the majority of those...
View ArticleLatest HikVision Firmware for K-Series [76NI-K1(B)] NVRs - V4.30.000_build200508
Hikvision has released new firmware for their K-Series [76NI-K1(B)] Network Video Recorders. The latest firmware, Version 4.30.000, can be downloaded here. NB - you may need to refresh your browser...
View ArticleMac OS High Sierra 10.13.6 and iVMS-4200.
After upgrading to the latest version of iVMS-4200 some months ago, and also upgrading the firmware on my Hikvision NVR DS-7604N1-K1/4P I have tried to access my set up online several times only to...
View ArticleSetting up motion event settings - NVR or IP Cam?
Hi, After updating to 4.00+ FW, and updating cameras, I have noticed there are motion setting options on the cam IP page that there isn't on the NVR e.g "Expert" Motion settings which allows you to...
View ArticleSetting up motion event settings - NVR or IP Cam? (SOLVED)
Hi, After updating to 4.00+ FW, and updating cameras, I have noticed there are motion setting options on the cam IP page that there isn't on the NVR e.g "Expert" Motion settings which allows you to...
View ArticleIVMS4200 - PC to MAC
Hi All, I am attempting to transfer the management of my IVMS4200 from my windows laptop to MAC. When downloading the software ver MAC 0.0.12 I don't get the Wizard prompt to setup?? Once it is logged...
View ArticlePlease update your firmware to the latest available version
I'm making this plea again, because every day we continue to get calls and enquiries about "odd" issues, features "not working", cameras "gone faulty", cameras that have "gone offline", no longer being...
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