Connection to Devices Failing - PlusNet/Tenda set up
Hi all Apologies if I do not provide all the info needed to assist with this problem, I am not very techy...please ask and I will do my best to find out more info if needed. We are running Hikvision...
View ArticleHikVision NVR Crashing
I have a new HikVision 6 Cam system that works well for about 8 hours, then the NVR crashes loosing all video streams. A hard reboot (unplug/replug) usually brings everything back on line. The Kit is...
View ArticleUnable to upgrade firmware
Hi there, I am trying to upgrade the firmware on my ds-2cd2532f-i cameras through my K4 NVR and keep getting an error message saying "D1 - Upgrade Failed" on all the cameras. I am using the latest V4...
View ArticleChanged Routers and CCTV dropped
Hello, I'm hoping someone can help. I had 3 Hikvision cameras and an NVR installed in October 2018. Everything has been working great until we upgraded the routers yesterday to a Whole Home Mesh Wifi...
View ArticleHow to use Tower conduit to HIK junction box
Hi all What size tower conduit do I need or what connector do I need to join it to a HIK junction box please? Do most of you use conduit to hide external cables on residential and commercial installs...
View ArticleHIKVISION DS-2CD202WF-I(W) RTSP STREAM LAGS
I have a HIKVISION DS-2CD202WF-I(W) camera. The stream through the HIKVISION webpage - accessed using the camera IP address - in Internet Explorer and the ONVIF Device Manager(ODM) in Windows 10 works...
View ArticleNVR offline & wrong user name and password
Hello, I am hopeless with my NVR DS-7616NI-K2/16P and I hope someone here can advise me In SADP tool I can set up the NVR IP address and change password, what I successfully did several times, however,...
View ArticleHikvision EU portal vs UK portal
Hey there, Anyone know the difference between the EU hikvision portal vs the UK portal for firmware updates? Thanks
View ArticleMax Size settings Smart Event
im wondering if you can help me i have the DS-2CD2135FWD and im unable to remove the "max size" setting in the smart event option, i press clear it disappears then i press " save " but when i come off...
View ArticleANPR Missing Plates
Hello, Hoping somebody with the same camera an firmware installed can help me out. Ive got a DS-2CD7A26G0-P-IZS ANPR Camera with firmware V5.6.10 Build 191023 which is the latest available. Ive noticed...
View ArticleCamera offline - Network abnormal error
Hi Guys, I've had my CCTV system installed for years now but this week 1 of my cameras lost connection and I can't seem to figure out why. I have 3 cams connected via POE to the NVR which are working...
View ArticleDS-7716NI-I4 problem since upgrade to NVR.4.... i think or maybe the change...
Hi I'm having issues with my DS-7716NI-I4. My Platform Access/Register Status is showing as Offline and I cant get it to change to Online no matter what I try. I have spent five hours today going over...
View ArticleProblems Running iVMS-4200 on MacOS Catalina(10.15)
We have had several customers and forum users reporting problems running iVMS-4200 since updating to MacOS Catalina (10.15), the reports have varied from some saying the software runs ok but does crash...
View ArticleGain Settings
Hi, If I reduce the Gain settings (in exposure settings) will that reduce the picture quality? Does a high Gain setting use more bandwidth? Also, should I set the Gain settings to '0' during daytime or...
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Hikvision authorised partner www.zenithsecurityco.co.uk
View ArticleUpgraded firmware but old GUI
Hello all. I have just upgraded my DS-7608NI-I2 / 8P to the latest V4.22.005 build 191208 firmware, However i was expecting the new GUI but it's the old one still. Should it be upgraded to the new one...
View ArticleReducing frame-rate to allow live remote viewing over VDSL?
Bit of a newbie to CCTV etc, excuse my probably incorrect terminology. We have four different locations in one town that we are looking at installing CCTV at, and would like to view all these cameras...
View ArticleTrouble connection NVR to hik connect
Hello I have had hikvision system installed with 8 channel NVR, DS-7608NI K2/8P with three turret cameras DS-2CD2347G1-LU. It was working perfectly fine untill yday when I decided to update the latest...
View ArticleHikvision with Control4
Hikvision works with Control4. In the past week three separate Control4 Partners have asked me for information regarding how this is achieved. You need a compatible Hikvision DVR or NVR: Turbo4 series...
View ArticleWhat is the maximum vehicle speed that a Hikvision ANPR camera can capture...
ANPR stands for Automated Number Plate Recognition, which means the camera is designed to capture, store and act on the number plates that it collates within a database. We recently had the following...
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