I set the smart tracking in the cameras own console DS-2DE4A225IW-DE and it tracks seamlessly however the NVR DS-7604NI-E1 / 4P/A does not record the smart tracking. The NVR records fine when the Smart tracking is off. Can anyone tell me what settings I need to enable/disable for the smart tracking to be recorded by the NVR please? Both of the cameras and the NVR have the latest Firmware.
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