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Cannot unbind - I get this error message "Only the device in the same region with the software can be unbound from this account"For the camera that says it has been added, I think you are going to have to try unbinding the device using SADP and then try adding it to the Hik-connect portal.
We always recommend people add cameras/NVRs directly to the online portal and not via the app as it is often the case that devices added via the app are only linked to the...