The new video from Hikvision (linked below) takes you through the 4 password reset options that the user can do themselves, these are:
1. Reset Password by reserved email
2. Reset Password via Hik-Connect App
3. Reset Password via Security Questions
4. Reset Password via GUID File
IMPORTANT: Not all of the above options will be available on all Hikvision products, also be aware that all the above options do require some level of pre-configuration to use them so if you have done none...
Hikvision Password Reset Options - 4 Ways the User can reset their Passwords
1. Reset Password by reserved email
2. Reset Password via Hik-Connect App
3. Reset Password via Security Questions
4. Reset Password via GUID File
IMPORTANT: Not all of the above options will be available on all Hikvision products, also be aware that all the above options do require some level of pre-configuration to use them so if you have done none...
Hikvision Password Reset Options - 4 Ways the User can reset their Passwords