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upgrading issues - DS-2CD2332-I

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Hi

have the above camera, worked outs its R0 and have all the current downloads available (I assume i have to do incremental - (5.4.0/5.4.41/5.4.5)

Its running a really old version at present (5.1.6) and trying to upgrade to 5.4.0 just gives an error "upgrading failed"

Have tried through IE/FF, but in c:\ directory, fails every time, do I need to upgrade to earlier versions first (and if so where can i find them)

thanks in advance
Adrian

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