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Cant use download on ivms4200

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Hi there,

I have 3 analogue cameras connected to HIK vision series 7200. Ive downloaded IVMS 4200 as I use my laptop, windows 10, to view footage. I am viewing remotely also as I do not live at the premises where the CCTV is set up. I am able to watch Main View and record on there. I can also download segment that I need on remote viewing HOWEVER I have to watch the entire recording on remote viewing to download it. So a 20 minute snippet means I have to wait 20 mins for it to download.

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Cant use download on ivms4200

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