Hi,
I'm having a problem with false alarms on the Hik-Connect mobile app originating from DS-7216HQHI-F1/N.
This manifests itself as a push notification, say a line-crossing, but when you press the button for playback, there is no recorded video, also using iVMS desktop app or direct to the DVR I find that there is NO event or video recorded in the DVR itself, in fact if I play through the VCA events I can see that each one has a genuine cause for the event.
While testing I have found that...
Spurious VCA events!
I'm having a problem with false alarms on the Hik-Connect mobile app originating from DS-7216HQHI-F1/N.
This manifests itself as a push notification, say a line-crossing, but when you press the button for playback, there is no recorded video, also using iVMS desktop app or direct to the DVR I find that there is NO event or video recorded in the DVR itself, in fact if I play through the VCA events I can see that each one has a genuine cause for the event.
While testing I have found that...
Spurious VCA events!